Billing specification

Plan pricing and data rules

Monthly subscriptions reset on the activation date; data packages remain available until used and never expire. Choose based on usage frequency, monthly data needs, and whether long-term backup data is important.

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60-day no-questions-asked refund Unlimited devices No email address required

Plan selector

Browse plans by billing option

The current billing structure includes monthly subscriptions and never-expiring data packages. Monthly subscriptions suit continuous use, while data packages make it easier to budget around actual consumption.

60GB monthly subscription

Resets monthly on the activation date
¥ 9.9 /month

Suitable for accounts with lighter cross-border access needs, mainly handling web browsing, text communication, and small file transfers. Data resets monthly on the corresponding activation date; unused data does not roll over.

  • 60GB of data each month
  • 90+ countries and 200+ routes
  • Unlimited devices
  • Windows / macOS / iOS / Android / Linux

If you regularly transfer large files or stream high-data content for extended periods, consider a higher data tier based on actual usage. This tier uses the same route coverage as other monthly subscriptions; the main difference is the monthly allowance.

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Popular data tier

250GB monthly subscription

Resets monthly on the activation date
¥ 18 /month

Suitable for accounts that frequently access international websites, use online collaboration services, and switch between multiple devices. The 250GB allowance provides more room for continuous use and still resets on the actual activation date.

  • 250GB of data each month
  • 90+ countries and 200+ routes
  • Unlimited devices
  • Windows / macOS / iOS / Android / Linux

Devices on the same account share the plan's data allowance. “Unlimited devices” means there is no fixed device cap; it does not increase the plan's data allowance. For multiple people or devices transferring data continuously, track total usage rather than per-device usage.

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500GB monthly subscription

Resets monthly on the activation date
¥ 28 /month

Suitable for cross-border work, larger file transfers, and continued use across multiple devices. The higher allowance reduces the need to check your balance frequently, but usage should still be managed according to the target services and file sizes.

  • 500GB of data each month
  • 90+ countries and 200+ routes
  • Unlimited devices
  • Windows / macOS / iOS / Android / Linux

Monthly subscription data does not accumulate indefinitely, and its reset rules are the same as other monthly subscriptions. If usage varies or some months are barely used, a never-expiring data package may be easier to manage around actual consumption.

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Shared scope

Included with every plan

The tiers differ in data allowance and reset method, not by reducing platform support or narrowing route coverage.

Coverage

90+ countries and 200+ routes

Monthly subscriptions and data packages use the same route coverage. Choose an endpoint based on the target service's region. If a route is not suitable for the local network, try another route in the same region before considering a different region.

Devices

Unlimited devices

Your account can be used on multiple devices with no fixed device limit. Devices on the same account share the selected plan's allowance, so simultaneous transfers consume the total balance faster. Choose a tier based on combined usage.

Platforms

Common desktop and mobile platforms

Windows, macOS, iOS, Android, and Linux are supported. Client access is provided through the user panel; after signing in, select your platform to open the download and subscription import workflow. The marketing site does not provide standalone installer links.

Route use

Region and route switching

When accessing international websites or online services, choose a route based on the content region, account region, and local network conditions. Available content is governed by the target service's own regional rules, so do not rely on the route name alone; verify the result after connecting.

Account

No email address required

Create an account with a username and password; an email address is not required. After creating the account, keep your username, password, and order details safe for reviewing plans, managing device usage, and submitting refund requests.

Assistance

Documentation and ticket access

The site provides quick-start guides, FAQs, and troubleshooting content. For order, plan-status, or connection issues, submit a ticket through the user panel and include the platform, route, and symptoms to support targeted troubleshooting.

Plan matrix

Plan comparison

First decide whether your data needs to renew monthly, then choose the allowance. Beyond price, the reset method is usually the key difference between a monthly subscription and a data package.

Plan Price Included data Data rules Devices Route coverage
60GB monthly subscription ¥9.9/month 60GB Resets monthly on the activation date Unlimited devices 90+ countries / 200+ routes
250GB monthly subscription ¥18/month 250GB Resets monthly on the activation date Unlimited devices 90+ countries / 200+ routes
500GB monthly subscription ¥28/month 500GB Resets monthly on the activation date Unlimited devices 90+ countries / 200+ routes
300GB data package ¥158 300GB Use until depleted; never expires Unlimited devices 90+ countries / 200+ routes
1000GB data package ¥358 1000GB Use until depleted; never expires Unlimited devices 90+ countries / 200+ routes
3000GB data package ¥658 3000GB Use until depleted; never expires Unlimited devices 90+ countries / 200+ routes

Assessing continuous use

If you use international routes every month and want your allowance to renew regularly, choose a monthly subscription based on actual usage. The activation date determines future resets; the end of the calendar month is not a universal reset date.

Assessing occasional use

If usage is infrequent or you want to keep unused data for later, a data package better matches pay-as-you-use needs. It does not replenish monthly and does not expire when carried into a new month.

Checkout route

Payment methods and order confirmation

Alipay, WeChat Pay, and USDT are supported. Orders are created in the user panel. Before paying, recheck the plan name, data allowance, billing method, and amount due.

Alipay WeChat Pay USDT

Pre-payment checklist

  • Confirm the billing type Check whether the selected option is a monthly subscription that resets on the activation date or a data package that lasts until depleted and never expires.
  • Confirm the data allowance Multiple devices share the account allowance. Choose based on combined usage; unlimited devices does not mean each device receives a separate allowance.
  • Confirm the order amount Check the plan name and price on the payment page. After payment, return to the user panel to view the order and plan status.
  • Save your order details Keep the order record. If you have questions about plan status, payment results, or a refund request, submit the relevant details through the ticket portal.

Refund policy

60-day no-questions-asked refund

Submit refund requests through the ticket portal in the user panel. For verification, include the account name, relevant order, and request details, then monitor the ticket status.

The refund policy applies to the subscription services listed on this page. Account details do not need to be submitted on a public page; order verification and follow-up processing take place in the user panel.

Before submitting a request, check whether the issue is related to route selection, client import, or the local network. For connection problems, include the platform, target region, routes tried, and specific symptoms. If you still want a refund, state the request clearly in the same ticket.

Payment methods include Alipay, WeChat Pay, and USDT. Refund processing relies on the actual order record, so do not delete or omit information associated with the order.

Billing FAQ

Billing and refund FAQs

The information below covers pricing, data resets, device usage, payment, and refund rules shown on the plans page.

When does monthly subscription data reset?

Monthly subscription data resets each month on the activation date. The reset date follows the actual activation date rather than a standard calendar month. After choosing a monthly subscription, check the plan status in the user panel to schedule your current-period usage.

How are mid-cycle monthly subscription upgrades handled?

When upgrading mid-cycle, the price difference is prorated against the remaining days. Before confirming, review the current plan and adjustment in the user panel. If the order status differs from expectations, stop repeating the action and submit a ticket.

Does data in a data package reset each month?

No. Data packages remain available until used, never expire, and do not reset monthly. They suit variable usage, balances that need to carry across months, or backup international connections. Once the data is used, it does not restore automatically; choose a plan again.

Which payment methods are supported?

Alipay, WeChat Pay, and USDT are supported. Available methods appear on the order confirmation page. Before paying, check the plan name, data allowance, and price; afterward, view the order status in the user panel.

Are there device limits on the plans?

All plans support unlimited devices and work on Windows, macOS, iOS, Android, and Linux. Devices on the same account share the allowance, so choose a tier based on total usage when using multiple devices.

How is the refund policy calculated?

CacaVPN offers a 60-day no-questions-asked refund. Submit your request through the ticket portal in the user panel and keep the account name and order details available to verify the plan and payment record.

Account entry

Confirm the client and route workflow first

No email address is required; start with a username and password. In the user panel, review your plan, client access, and order status.

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